Erica Dhawan is author of Digital Body Language: How to Build Trust and Connection No Matter the Distance and co-author of Get Big Things Done. She is also the Founder and CEO of Cotential. She was named by Thinkers50 as “The Oprah of Management Ideas” and featured as one of the Top 20 Management Experts around the world by GlobalGurus. Stew talks with Erica about her latest book and Erica shares lots of practical advice such as when to write in all caps, with whom to use emojis, how to negotiate ambiguous time-to-respond issues, how to respond to passive aggressive emails…[Click for more]
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